Just-In-Time Physician Arrivals
On-call physicians or those focused on rounding or administrative duties do not arrive just- in-time to perform a procedure. Calling in for status updates or arriving prior to when a procedure can begin frustrates physicians and reduces their productivity. Alternatively, a physician arriving after a procedure is ready results in staff inefficiency, case delays, and reduced patient safety.
The real-time tracking of patients and their statuses was implemented and used to dynamically adjust the facility’s real-time master schedule. Personalized views of the schedule along with customized alerts were developed for every physician and made transparent through their cell phones and office workstations. Examples of alerts include indicating that a patient has entered pre-op or that a patient has entered an OR room.